Privacy Policy

Last Updated: January 2025

Debmedia Technologies LLP ("we," "us," or "our") operates Promptly AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address
• Payment information (processed securely through third-party payment processors)
• Account credentials
• Communication preferences

1.2 Usage Information

We automatically collect certain information when you use Promptly AI:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Prompts created and templates used (stored to improve service)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

2. How We Use Your Information

We use collected information for:

• Providing and maintaining the Promptly AI service
• Processing transactions and sending related information
• Sending administrative information, updates, and security alerts
• Responding to customer service requests and support needs
• Improving our service through usage analysis
• Personalizing user experience and content recommendations
• Detecting and preventing fraud or abuse
• Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

3.1 Service Providers

Third-party vendors who perform services on our behalf (payment processing, hosting, analytics).

3.2 Legal Requirements

When required by law or to protect our rights, safety, or property.

3.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, where user information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time.

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your information
• Withdraw consent at any time
• Export your data in a portable format

To exercise these rights, contact us at contact@promptlyai.live

7. Children's Privacy

Promptly AI is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe we have collected such information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our service. Continued use after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Debmedia Technologies LLP
Email: contact@promptlyai.live

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.